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Card Management Services

Cards being a key component to the Alternate Payments Channel, we cater to various requirements of the banking sector like magnetic plastic cards and smart cards.

Take Advantage of a Full Range of Services

The Card Management Services solution from EPS will help you envision, plan, and develop a Card Lifecycle Management infrastructure that is designed specifically for your environment, using a consistent and standardized methodology based on proven industry best practices.

Our Card Management Services solution delivers the following set of consistent services, which have proven successful during our many engagements:




Design

A Card Lifecycle Management solution will be designed to meet the requirements identified in a Vision and Scope document, which is based on your current and future business needs.

Evaluation

The factors that threaten the security of the solution will be evaluated and appropriate countermeasures will be taken.

Definition

A detailed implementation plan and deployment schedule will be defined and deployment checklists and scripts will be customized for your organization.

Validation

The proposed solution will be validated in a dedicated test environment, which will be provided by your organization.

Timeline

Engagements may vary in length, depending on the size and complexity of the environment, and can be customized to meet your specific requirements.

Complete Card Lifecycle Management:

  • Importing of data from external Card Management or Core Banking systems.
  • Card issuance.
  • Card Plastic (Material & Color Printing).
  • Personalization (Encoding & Embossing).
  • PIN Generation & PIN Mailer Printing.
  • Post-issuance activities - updating, adding and deletion.
  • Re-issuance in case of a damaged or lost card.
  • Re-initialization of user profiles.
  • Card Welcome Kit Packaging Process (Bank to provide welcome kit material such as welcome letter etc.)
  • Card Lifecycle Process further includes Hot and Warm Carding, Address Change, Re-issue PIN, Card Authorization File changes etc.

Safety Assurance:

  • Secure data storage within the system.
  • Supports requirements for the cryptographic protection of multifunctional cards and applications.
  • Supports standard interaction procedures with certification authorities.

Comprehensive Reporting & Audit Trails:

  • Tracking of card status on all lifecycle steps.
  • Every activity is automatically saved.
  • User reports, and audit trails with archiving.
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