ATM Managed Services Centre

Our state-of-the-art Managed Services Centre uses industry best practices, proven processes, advanced tools and skilled resources that operates 24x7x365 days, located in our secure and monitored facility in Mumbai, India.

Our managed services availability is ensured by highly redundant infrastructure which includes a Disaster Recovery Site (DR) & Business Continuity Plan (BCP).

Core Services

Incident Management with Help Desk

  • 24*7 Online Monitoring
  • 24*7 Helpdesk Support - Toll Free 1-800- 103-4899
  • FLM/SLM Management
  • Single Point of Contact (SPOC)
  • Resolution via Remote Monitoring & Support
  • Enhanced Availability of ATM Channel

Electronic Journal (EJ) and Content Management Services

  • Secured EJ Pulling & Software Distribution from Centralized Location
  • Efficient Scheduling of Operational Activities
  • Software Maintenance & Support
  • Consortium of Single / Multiple ATMs
  • EJ Viewer
  • EJ Transaction Summary Reports

Cash Management Services

  • Accurate & Timely Cash Forecast
  • Improved Cash Efficiency
  • Higher ATM Availability & Lesser Cash Outs
  • ATM Cash Audit Services
  • Daily Monitoring of ATM Cash Balances & Reconciliation

Consumables Management

  • Accurate Forecast & Supply of Consumables
  • Quality Audits
  • Stock Management

Business Intelligence Services

  • Management Information System (MIS)
  • Data Consolidation & Discovery Visualization
  • In-Memory Architecture
  • Scalability & Mobility
  • Advanced Dashboard & Analytics
  • Simplifying Complexity
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