ATM Managed Services
Our Managed ATM Services team with their proven skills and sound knowledge of industry best practices, systems integration and banking technologies manages banks’ ATM services and ensure business continuity. The Managed ATM Services team at EPS monitors operations 24×7 and coordinate with multiple agencies to boost network performance and ensure maximum availability. EPS’ ATM Managed Services set free banks’ managements to focus on their respective business expansion and innovations.
Benefits
Helps ATM Operations teams achieve customer-focused KPIs.
Reduce the impact of lost Loss of revenue from failed transactions. Improved transaction completion rates are achieved by ensuring high ATM availability or high ATM uptime irrespective of location, time of day or peak transaction periods.
Achieve improved ATM service performance indicators: low Payment Failure Rates, low Customer Incidents Reported by Period, high ATM Throughput, improved Operational Efficiency and Profitability metrics.
Enhanced cash usage rates Improved due to increased accuracy in forecasting cash-in/cash-out requirements resulting.
Incident Management with Helpdesk.
First and Second Line ATM Maintenance.
Electronic Journal Pulling and Content Management Services.
Cash Management and Cash Reconciliation Support.
Complete ATM Site Audit and Maintenance
Actionable Intelligence Services.