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CustomerComplaint Portal

Customer  Complaint Portal

Please fill in the form below if you want to send the feedback without disclosing your identity.

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External Grievance Committee

Scope: General public, Ex-Employee, Vendor,
Customer or Client Email your concern to
externalgrievance@electronicpay.in

Objective: Supports the right of every member of the General public to
lodge a grievance, if they believe a decision, behaviour or action
affecting/ has affected them is unfair.

Objective: To provide protection against sexual harassment of women at
workplace and for the prevention and redressal of complaints of sexual
harassment and for matters connected therewith or incidental thereto.

Internal Complaints Committee

Scope: All Female Employees Email your concern to
ic@electronicpay.in

Internal Grievance Committee

Scope: All the Employees Email your concern to
grievance@electronicpay.in

Objective: Supports the right of every employee to lodge a grievance, if
they believe a decision, behaviour or action affecting their employment is
unfair. An employee may raise a grievance about any performance
improvement action taken against them.

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